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Service
One-stop service – flexible, fast, and always up to date
One-stop service – flexible, fast, and always up to date

Services for commercial vehicle professionals

Beyond our multi-brand diagnostic solution, we offer comprehensive services – flexible and modular, so every customer gets exactly what they need. Whether you run an independent commercial vehicle workshop, a manufacturer’s network, or a fleet workshop: we have the right solution for you.

Hotlines

 

Hotlines

W.EASY multi-brand diagnostics

Have questions about W.EASY multi-brand diagnostics? Our technical hotline is here to help:

Go to the technical product hotline

 

COOLIUS air conditioning service units

Questions about COOLIUS? Contact our product hotline:

Go to the COOLIUS product hotline

 

Technical vehicle hotline

Complex repairs or missing information? Our vehicle hotline is your additional expert.

Go to the technical vehicle hotline

License activation
Activate your software license online – simple and fast.

 

Easily activate or transfer your license through our online form. After submission, you will receive a confirmation by email.

 

Service hours:

Mon–Thu: 08:00–17:00
Fri: 08:00–16:00

 
Activate your software license online – simple and fast.

 

Easily activate or transfer your license through our online form. After submission, you will receive a confirmation by email.

 

Service hours:

Mon–Thu: 08:00–17:00
Fri: 08:00–16:00

 
Download area
Download area – all documents at a glance

 

In our download area, you’ll find all current brochures, flyers, manuals, and technical documents for our products and services. Download all information easily and free of charge – always up to date and available anytime.

 
Download area – all documents at a glance

 

In our download area, you’ll find all current brochures, flyers, manuals, and technical documents for our products and services. Download all information easily and free of charge – always up to date and available anytime.

 
Update service
Update service for W.EASY

 

Keep your W.EASY device up to date for an annual fee. We handle firmware and software updates directly on-site. Contact your sales representative or use our contact form.

 
Update service for W.EASY

 

Keep your W.EASY device up to date for an annual fee. We handle firmware and software updates directly on-site. Contact your sales representative or use our contact form.

 
Trainings
Hands-on training for all levels – from beginner to expert

 

We offer comprehensive user and diagnostic training that perfectly combines theory and practice. In addition, you have access to e-learning modules and technical training from our partners ZF and Haldex – for up-to-date knowledge and maximum workshop expertise.

 
Hands-on training for all levels – from beginner to expert

 

We offer comprehensive user and diagnostic training that perfectly combines theory and practice. In addition, you have access to e-learning modules and technical training from our partners ZF and Haldex – for up-to-date knowledge and maximum workshop expertise.